Separate the kitchen clock from the street clock
Most “late orders” reports mash prep, handover, and travel. We teach a ticket anatomy so you can stop blaming the wrong station.
Logicpacketgrid is a small analytics atelier for people who run food delivery platforms. We work from soi-level demand, kitchen tickets, and rider idle minutes — not from generic “growth” slides.
Eleven weeks with Thai metro order logs, then you leave with a dispatch desk you can defend in a stand-up.
Open the flagship syllabus See every programmeA Bangkok marketplace team came to us convinced one Sukhumvit kitchen was the bottleneck. Average ETA looked ugly. When we split ticket-to-bag time from bag-to-door time, the kitchen was clearing pads in under nine minutes. The lag sat in a two-block pickup cluster where riders idled behind a hotel porte-cochère.
That distinction — kitchen cycle versus corridor wait — is the first habit we install. Food Delivery App Analytics is not a prettier chart. It is knowing which clock you are actually arguing about.
Read the longer case notesA studio course for ops leads who already have a dashboard and still cannot explain why Friday 19:40 collapses in some districts and not others.
You will rebuild a dispatch heatmap from order, rider, and weather joins; write SLA rules that survive rain; and present a limitation you would actually tell a founder. Pricing is listed on the programme page and is informational only — we do not take payment on this site.
Syllabus, modules, instructorMost “late orders” reports mash prep, handover, and travel. We teach a ticket anatomy so you can stop blaming the wrong station.
District averages hide the alley where riders refuse to wait. Heatmap Studio is where that argument gets visual.
A promoted SKU that destroys contribution after delivery fee is not growth. We keep P&L next to the funnel.
“The Night Market Demand module finally explained why our 22:00 spike in Yaowarat was real demand and not a GPS ghost. I still wish the weather join had arrived a week earlier.”
Arun P., marketplace ops, Bangkok
Client in dark-kitchen networks: the Partner Margin Ledgers track stopped us from signing a mall kiosk that looked busy and paid almost nothing after rider incentives.
Completed Kitchen Cycle Diagnostics. Clear on ticket timestamps. Less useful if your POS cannot export item-level times — they say so up front, which I appreciated.
Mira · Chiang Mai
Item-level timestamps, bump-bar lag, and honest prep SLAs for multi-brand kitchens.
All coursesLate-window forecasting when tourist flow, rain, and vendor close-times collide.
All coursesSecond-order timing, voucher decay, and which SKUs actually bring people back.
All coursesShort essays on ETAs that lie, soi-level maps, and refund rates as a quality signal — written for operators, not for conference stages.
Browse the journalTell us which clock is lying in your city. We reply within two working days, and we will say plainly if a programme is the wrong fit.
Contact Logicpacketgrid